Grads, ace the phone interview and get the face-to-face interview

For graduates and first-time job seekers the phone interview is an important part of the hiring process and if handled correctly will lead to the face-to-face interview…which is what you really want..correct?

For the employer, a phone interview is often the first contact with a candidate and a convenient, time-saving way to determine if you are worthy of a face-to-face interview. It is important you are prepared for it and take it seriously. Remember, this will be a first impression and like all first impressions, critical to the hiring process.

Follow these simple guidelines and you will increase your chances on getting the face-to-face interview.

  1. Be sure you are taking the call in a comfortable environment.
  2. If you receive the interview call and it is not convenient or appropriate to speak at that time, apologize and offer to call back when you can get to an appropriate location.
  3. Have your resume, notes about the company, pen and paper and your questions in front of you.
  4. Write down the name of the caller (interviewer) and use their name often.
  5. Stand while talking on the phone…it will help you project and sound positive.
  6. Speak clearly and make sure there are no background nosies that will interfere with your conversation.
  7. Speak into the phone, not hands-free or an earpiece.
  8. Be sure to have practiced, out loud, the answers to the questions you know you will be asked.
  9. Smile while you speak…it will make a difference in the way you sound.
  10. Always follow-up the phone interview with a thank-you note, just like a face-to-face interview.

Ace the phone interview and you will be on your way to landing that first job.

 

markewicken: Mark Wicken is a marketing professional with over 30 years of advertising, communications and strategic planning experience within the retail and packaged goods industries. He has been a senior member of agency management teams with both account and brand management responsibilities. His strengths have always been on innovative thinking, solid organization and strong interpersonal skills. Starting in the advertising agency industry, Mark held senior account management positions at several multinational agencies including Leo Burnett, Foster, Caledon, Vickers & Benson and Saffer Advertising, and has been responsible for the management of accounts like IBM, McDonald’s, Esso and General Motors. Mark moved from his agency roles to the Client side and held the position of Divisional Vice President of Marketing for Domino’s Pizza International and Director of Marketing for KFC, Hardee’s and Sbarro restaurants in the Middle East. In 2002 he established The Mark Wicken Group, a business specializing in executive search, training and consulting within the marketing, advertising and communications industries. In addition to executive search, Mark has devoted much of his lifetime to teaching, education and youth development. He is President of MusicFest Canada ‘The Largest Annual Music Festival in North America’ and has been an instructor at the International Academy of Design and The Toronto Film School since 1998. Mark graduated from The University of Toronto, took post-graduate studies at Northwestern University, and is married with two sons.